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How can I customize validation and error messages in the Poper Form?

Improve completion rates by showing clear, user-friendly validation messages for required fields and input errors.

Written by Karan Bhakuni

How can I customize validation and error messages in the Poper Form?

You can make your form easier to complete by customizing the messages users see when they miss a required field or enter invalid input (like email, URL, phone, or checkbox limits).

Why this feature is important

Clear validation messages help users fix issues quickly, which means:

  • fewer abandoned submissions

  • less confusion on required fields

  • higher completion rate

Step-by-step

  1. Open your form in the editor.

  2. Go to Settings.

  3. Open Language / Custom Messages.

  4. Edit the validation messages you want to customize (for example):

    • Required field message

    • Invalid email message

    • Invalid URL message

    • Checkbox min/max selection message

    • Terms acceptance message

  5. Save your changes.

  6. Open preview/share link and test each validation case.

  7. Confirm users now see your custom message text.

Message-writing best practices

  • Keep messages short and specific.

  • Tell users exactly what to fix.

  • Use a friendly tone (not technical).

  • Match your brand voice consistently.

Examples:

  • “Please enter your work email address.”

  • “Please select at least one service option.”

  • “Please accept the terms to continue.”

What to test before publishing

  • Required text fields

  • Email and URL format validation

  • Phone/number restrictions

  • Checkbox/radio selection rules

  • Terms acceptance flow

Troubleshooting

  • If old text still appears, save again and refresh preview.

  • If one field shows default text, check that field-specific/custom message is configured.

  • If users still struggle, simplify wording and remove unnecessary rules.

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